Learning from a successful operation
2024-09-15 | tags: thoughts
A world map with currency scattered around the edges.   Photo by Christine Roy on Unsplash.

(Photo by Christine Roy on Unsplash)

A recent Simon Willison blog post summarizes an onboarding document – almost an operations manual – for the production team behind YouTube sensation MrBeast. It's well worth the read.

This is when many of you will ask: "Wait, why is Q talking about operations? Isn't he an AI guy?"

The short answer is that my work covers the entire range of AI: conception and strategy; product; research and modeling; and keeping it all afloat in production. Even if your product focuses on a single AI model, you're toast without those other components. Especially that last one.

So yes, I have a deep interest in operations. I enjoy hearing how other people run their shop. Even if (or, "precisely because") they're in a different domain. Best practices often translate well across domains because they all center on the same concept of get it running, keep it running, and protect against malfunction.

(Also, I'd never describe myself as an "AI guy" but that's a story for another day.)

If you have any connection to operations in your company – and that includes "making sure the AI model stays up in production" – I'd encourage you to read Willison's post.

Two points stand out:

Out of thin air

The power to build

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